## WE SHIP WORLDWIDE ##

Privacy Policy

Privacy Policy
Last updated: 2025

Welcome to Red Dragon Seeds. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you use our website, www.reddragonseeds.co.uk, or interact with us.

1. Who We Are

Red Dragon Seeds Ltd
Registered in England and Wales
Company No: 15006444
Email: info@reddragonseeds.co.uk
Website: www.reddragonseeds.co.uk

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We collect personal data you provide when you:

  • Place an order

  • Create an account

  • Contact us

  • Subscribe to emails or marketing

  • Leave a review

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order details

  • IP address

  • Device/browser info (via cookies)

We do not store your card/payment details. Payments are processed securely via third-party payment processors (e.g., PayPal, Stripe).

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Manage your account

  • Provide customer support

  • Send order updates and relevant emails

  • Improve our website and services

  • Comply with legal obligations

We may also send occasional marketing emails if you’ve opted in — you can unsubscribe at any time.

4. Cookies and Tracking

Our website uses cookies to:

  • Enable essential site functionality (e.g., cart)

  • Analyse site traffic (Google Analytics)

  • Provide personalised content or ads

You can control cookie preferences via your browser settings. 

5. Sharing Your Data

We only share your data with:

  • Payment processors (e.g., PayPal, Stripe)

  • Delivery couriers (e.g., Royal Mail, Evri)

  • IT and website service providers

  • Analytics and marketing platforms (e.g., Google)

We never sell your data.

6. Data Security and Retention

We keep your data secure using industry-standard security measures. We retain your data only as long as necessary:

  • For order history/account management: up to 6 years (for legal/tax reasons)

  • For marketing: until you unsubscribe

7. Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Withdraw consent (e.g., for marketing)

  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, email us at [Insert email].

8. Changes to This Policy

We may update this policy occasionally. We’ll notify you of any significant changes.

9. Contact Us

Questions? Email us at info@reddraagonseeds.co.u